COVID-19 (Coronavirus) Updates, FAQs and Resources. Read More ...
This page is designed to answer common questions shared by faculty and staff members that relate to changes made to college operations regarding to COVID-19. Note: See the student FAQ for additional information.
We will be utilizing online platforms like D2L and WebEx, along with other communication channels to continue to serve our current and prospective students. We encourage students to download the brightspace pulse app for D2L. See the connectivity section for details.
We will be working hard to keep students, faculty, staff and the community informed via the website and social media. We are also committed to providing a high level of instruction and customer service throughout this difficult time.
Faculty will need to set up virtual office hours to share with students, and communicate with increased frequency. Many of the students impacted by these changes did not sign up for online courses and will need increased support. See the connectivity section for more details.
No. The college will not be allowing children on campus during this time.
In our current capacity please contact Campus Police and Security when you come on any campus to disarm the alarms and also to report you are on campus. Please also call back as you leave so we can rearm the alarm and also to let the officer know to log you out. keep all doors locked after you enter the facility. This is for your protection and the well being of our facilities.
For the quickest response to technical support requests, please submit a ticket through the online work order system.
To access your voicemail from an external phone please follow the below instructions.
For employees that did not "forward all calls" before they left, this cannot be done by the end-user remotely. You will need to enter a ticket in the helpdesk system.
Currently, you have two options for accessing your files and college applications.
While VPN access has always been a go-to tool, connect.ptc.edu now has a virtual windows machine available to you via a web browser (Chrome), VPN is not as essential for most employees.
We have a pool of laptops for check out. To receive a laptop, the following needs to apply:
There are a few options for staying in touch with faculty and staff while working remotely.
You can also continue to utilize email and phones to stay connected. See details on forwarding your office calls above.
WebEx is a great application for employee to student collaboration.
Existing D2L Virtual Classroom resources are great for employee to student collaboration.
If you have accounts through other schools or organizations that also utilize Office 365 its best to browse inside of an incognito window for each entity. This would apply to any office 365 products like outlook, teams, etc.
We have a created a number of self help articles.