COVID-19 (Coronavirus) Updates, FAQs and Resources. Properly worn face coverings are required for entry on all PTC campuses. Read More ...
This page is designed to answer common questions shared by students that relate to changes made to college operations related to COVID-19. Note: we have created a separate FAQ for faculty and staff.
On this page:
If you have a question that is not addressed below, please reach out to our offices for assistance. Students should reach out directly to their faculty members for class-specific questions. Use the Employee Directory to find specific faculty, employees or office numbers and email addresses.
Students, if you can't connect with your instructor, try one of these contacts:
If you are not sure who to contact, call 864-941-8324 and we will help you find the appropriate person.
Fall classes begin on August 17, and registration is open.
PTC will be providing a mix of course options for the fall semester, including expanded online options, and courses that are a mix of face-to-face and online instruction that can be delivered while ensuring social-distancing protocols are followed and appropriate safety measures are in place. Courses with a lab, shop or clinical component will meet in person in small numbers as directed by faculty. Learn more here.
To purchase through the PTC Bookstore, students should go to: www.ptc.bncollege.com.
Currently all orders are shipping FREE. Students can use financial aid, pay pal or credit card for payment. When using financial aid, students must enter their P# using a Capital P.
PTC locations are open to the public. Appointments are recommended. Some employees are working remotely, and we are encouraging virtual meetings to the greatest extent possible. We are also available to assist students via D2L, by phone, email, and other communication channels.
Yes, you can register for classes.
Please work closely with your instructor for recommendations and/or accommodations for assignments.
Use the D2L Live Assistance link in Pathway. There are also Quick Guides and videos available on the main page when you first log into D2L. If you still need help, you can call the PTC Help Desk at (864) 941-8627 for assistance. They will put you in contact with someone who can help guide you.
We will be working hard to keep students, faculty, staff and the community informed via the website and social media. We are also committed to providing a high level of instruction and customer service throughout this difficult time.
Students will receive direct communication from their instructors with detailed information regarding virtual class sessions and online coursework. Faculty will maintain virtual office hours to share with students, and communicate with increased frequency.
Please visit the SC DHEC website for official information on this topic.
The library is closed until further notice. While the physical library is closed, we continue to offer a wide range of resources and services. Students may use "Ask a Librarian" chat where you can ask your questions in real time from 9 am-5 pm each weekday. If you need an answer "after hours," your message will be answered first thing the next morning. Also, you may call the library or send an email to email@example.com. We are checking email and phone messages throughout the day and will get back in touch very quickly.
VA Education Service will issue guidance on the impact of students attending school on Thursday, March 26. PTC Veteran Services will distribute guidance to students following this announcement.
The bookstore is open. For details, visit ptc.bncollege.com
PTC will not be holding our Summer 2020 ceremonies on August 6, 2020. We know that participating in graduation is an important event for students, so we are working through an alternate plan to ensure that graduates get the opportunity to receive public recognition for their achievements, and to participate in a graduation ceremony at a later date. Details will be shared as they become available.
Until further notice, we will only be able to administer the TEAS test to PTC students.
We will continue to offer the TEAS test on the 2nd Thursday of each month as scheduled. New test dates will post on the ATI website as we determine if it will be administered remotely or on campus.
The National League of Nursing is reconfiguring the process for the NLN exam. We will provide an update when the new process is in place.
No OTA observation hours will be required for the May 1-16, 2021 OTA program applications.
Also, if you are in the Greenwood area, we have drop boxes located inside the door of the Enrollment Center and Administration Building.
Yes. Transient students are welcome to enroll for Fall 2020 by following our transient admissions process found here: www.ptc.edu/transient
Please share your registration error by emailing your information including your student ID number (or Pnumber), email, and phone number to firstname.lastname@example.org (all majors except health care) or email@example.com (health care majors). An advisor will assess the error and contact you.
Some students on Academic Probation will be allowed to register once they have met with an Academic Probation Counselor. If you are currently enrolled for the Summer 2020 term, you will be able to meet with this counselor once your final grades have been submitted. If you are not currently enrolled, please call 864-941-8356 or 864-941-8708 or send an email to firstname.lastname@example.org to connect with a counselor.
You can work with your advisor to complete the Change of Major form. Please call 864-941-8356 or 864-941-8708 or send an email to email@example.com to connect with an advisor.
The Office of Financial Aid will remain accessible by phone (864-941-8365) and email (firstname.lastname@example.org) during our regular business hours of Monday to Thursday from 8am-5pm and Friday from 8am-4pm. Video and face-to-face appointments are available by appointment only and may be scheduled by emailing us at email@example.com.
Unfortunately, The U.S. Department of Education does not have the authority to change the compliance requirements related to withdrawals. If you formally withdraw or stop attending your online courses (unofficial withdrawal), the Office of Financial Aid is required to process a withdrawal calculation. This calculation will determine what portion of your financial aid you are entitled to keep and which portion needs to be returned. If you are thinking about withdrawing from the spring semester we recommend making an appointment by emailing firstname.lastname@example.org to discuss the financial implications.
Financial Aid documents should, for the most part, be submitted electronically through Pathway. Forms are available for electronic signature. All other documentation can be submitted through the secure upload form. Additionally, documents can be submitted via fax (864-941-8599) or by mail:
620 N. Emerald Road
PO Box 1467
Greenwood, SC 29646
Yes, as long your position has work to perform, may continue to work. Please contact your FWS supervisor to determine if you should report to work. If your office is closed and you cannot report to work, you will be paid your regular scheduled hours.
All aspects and functions of the Financial Aid Office will remain intact.
Unfortunately, there no accommodations allowed by the Department of Education that would provide relief from the statutory requirement of an institution to apply Satisfactory Academic Progress (SAP). We do, however, offer an appeal process for those students terminated from financial aid due to SAP related issues. That process allows for appeals to be approved for things like: the death of a relative, an injury or illness of the student, or other special circumstances. Circumstances related to an outbreak of COVID-19, including, but not limited to, the illness of a student or family member, compliance with a quarantine period, or the general disruption resulting from such an outbreak may form the basis of a student’s SAP appeal. Students on Probation who fail to meet the terms of that status can submit a second appeal if the reason they did not complete successfully is directly related to COVID-19.
If you do not have adequate access to the internet, PTC has mobile hotspots available upon request. To make a request click the form link below and follow the on-screen instructions. Once your request is submitted, a helpdesk ticket is generated and our agents will contact you to arrange a pickup day and time. Valid Fall schedule, Driver's License, or Student ID is required for pickup.
Each campus has Wi-Fi in the parking lots. We ask that you remain in your vehicle while utilizing this resource.
All PTC students get a copy of Microsoft Office for free – instructions for how to install are located here: www.ptc.edu/office365
PTC students may request a laptop through their instructor. The instructor will speak with the academic dean and the dean can submit the request to IT. Once IT receives the request, we will contact the student. Be advised, we have a limited number of laptops available and all requests may not be fulfilled.
We do not recommend any of the devices listed above as they may not be compatible with all the software required for your major. If you are a dual enrollment student, we work to accommodate Chromebooks as they may be provided by many high schools.
The college bookstore has webcams, laptops, and flash drives for purchase.
There are program-specific software applications based on your chosen major. Most if not all classes will require Google Chrome browser with internet access to complete work in D2L. Other applications that may be required: Office 365, Webex, Respondus lockdown browser, Honorlock Chrome Extension, and Adobe Reader. Your instructor can provide this information during class.
Simply taking a photo with your smartphone camera will do but if you want to use a specific app, we recommend Microsoft Office Lens|PDF Scan