Date Posted: November 4, 2020
Deadline: December 18, 2014
Organization: Greenville Technical College
City: Greenville
Website: View Website
Wages/Salary: $31,805 - $45,326, Band 05, SC State Classification System
MINIMUM QUALIFICATIONS
Bachelor's degree in computer science, information technology, or related field + 1 yr related work experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in an information technology environment; or Associate's degree in computer science, computer technology, or related field + 3 yrs related work experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in an information technology environment; or High School diploma + 5 yrs experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in an information technology environment.
PREFERRED QUALIFICATIONS
-Extensive knowledge and experience in the installation, configuration, upgrade, and repair of network services, data communication systems, structured cabling systems, computers, operation systems (Windows 7 and 8), Microsoft products, and voice over Internet protocol (VoIP) systems.
-Willing and able to cross-train other technical support personnel
-Ability to interface with management personnel, faculty, and staff
-Adaptable and willing to learn new technologies
-Ability to maintain accurate/up-to-date records
In this challenging role, you will support the Infrastructure Support Services department at Greenville Technical College. Duties may include any or all of the following:
-Performs complex hardware repairs, upgrades, and installations on personal computers, peripherals, and printers. Maintains accurate up-to-date documentation on all services provided.
-Performs complex software repairs, upgrades, and installations on personal computers, peripherals, and printers. Maintains accurate up-to-date documentation on all services provided.
-Troubleshoots and repairs complex problems with network and telephone cabling systems/connections. In addition, fabricates custom cable assemblies for computer, network, and telephone communications equipment. Maintains accurate up-to-date documentation on all services performed.
-Consults with supervisor on computer, network, and telephone system problems. Consults with faculty and staff on the proper operation and care of their equipment.
-Performs on-call duties, as required, as a member of the Infrastructure Support Services team on-call rotation.
-Performs related duties, as required. Performs ongoing study and training to acquire knowledge and to stay current on developing technology.
Greenville Technical College is one of the largest institutions of higher learning in South Carolina ? and we invite you to consider becoming a part of our team! GTC promotes a respectful campus culture that reflects appreciation for diversity and inclusion at all levels. Visit www.gvltec.edu/diversity to learn more.