Date Posted: November 4, 2020

Deadline: May 31, 2011

Organization: Charter

Website: View Website


Preferred Qualifications: Ability to accurately measure distances, using tapes or other measuring devices. Ability to adhere to Local, Federal regulations and Company policies. Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds). Ability to climb poles using gaffs, hooks and climbing belt as needed. Ability to differentiate between different sizes and colors of wires. Ability to drive Company vehicle in a safe and responsible manner.
Ability to make cable connections in tight spaces by bending, reaching, twisting.
Ability to operate appropriate computer or test equipment associated with position.
Ability to perform job from high places (i.e. poles and roofs).
Ability to prioritize and organize effectively. Ability to work independently.
Ability to work while standing 50 - 70% of the time. Ability to work with small components and wires to make cable connections. Ability to comply with all Company implemented safety procedures. Ability to work with appropriate testing equipment (e.g. signal level meters, ohm meters, etc.) Knowledge of basic mathematics and electronics. Vision ability: close vision, peripheral vision, and ability to adjust focus. Certifications and/or Licenses BBT I certification in first 6 mos; Valid driver's license, satisfactory driving record, and auto insurance. Education:High School Diploma or equivalent Refer to Training Curriculum for comprehensive course listing. Related Work Experience: Entry level position.

Job Description:

Job Summary: Under supervision, performs basic installations, disconnects and service changes for residential and business customers for cable television/Charter Anywhere and train in high speed internet services. Perform basic troubleshooting from tap to customer's electronic devices (TV, VCR, Modem, etc.)
Essential Functions of the position: Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork. Perform basic installation of all necessary cable wiring (interior and exterior) and hardware from the tap to the customer's equipment for the reception of cable and other company services that are offered for single, multi-family and/or commercial dwellings. Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC, and NEC, etc and following procedures as outlined in the Installation, Technical, Operations, and Safety Manuals, and Employee Handbook)
Perform connects (new connects and reconnects), disconnects (requested and non-pays), upgrades, downgrades, relocates, install additional outlets, and install or remove equipment (i. e. converters etc. as instructed). Connect various options available with customer's equipment (PIP, VCR, A/B switch, etc.) Assure proper signal levels and picture quality on all television sets, and clean the premises of all debris and materials after the installation is complete. Monitor and record system, drop, and in house leakage; Maintain records including daily logs, gas sheets, etc. as required; properly record all required information on work orders, surveys, referrals, etc. Promote cable, internet, and other company services; educate customer on proper use of the service, including how to add additional services and access help online, channel lineups, proper equipment usage, and other services that are available; represent company as needed to collect payments and secure appropriate customer signatures. Clean, maintain, stock, and secure assigned vehicle and equipment. Perform other duties as requested by supervisor.
Working Conditions: Work indoors in poorly ventilated areas such as attics during extreme heat. Exposure to dust, dirt, noise, insects, cleaning solutions
Work outdoors in all kinds of weather and at all times of the day or night. Work performed near power lines and electricity. Work and travel in inclement weather.

Contact Name:
Felicia White, PHR
Application Process:
Please apply online.