Web Development and Support Technician

Required Skills and Experience:

• Three to five years of Web Design and Development experience.
• Sound technical knowledge and understanding of Microsoft Windows Server, SQL and networking. Knowledge of HTML,JavaScript and XML/XSL.
• Understanding of word processing, spreadsheet, database, electronic mail, and scheduling software.
• Ability to work effectively with all levels and disciplines of management and staff.
• Ability to communicate effectively, both orally and in writing.
• Superior troubleshooting and problem-solving ability Proven customer service skills and experience in a customer-focused, deadline-oriented environment.
• Proactive in learning and staying abreast of current technology

Education & Certifications:

Any equivalent combination of education and experience that provides the applicant with the knowledge, skills and abilities required. Examples include (but are not limited to):

• Bachelors or Associates Degree in Computer Science, Information Services, Data Processing, Graphic Design or a related field.
• Three(3) years of combined experience in information technology or a related field.
• CompTIA Network+, MCP, MCTS, MCSA, MCSE or coursework toward becoming a Microsoft Certified Professional.

Working Conditions:

Duties are primarily performed in an office environment and may require the employee to carry a cell phone outside of normal business hours.

Physical Abilities:

• Ability to sit at a workstation for extended periods.
• Ability to stand, work and drive throughout the day.
• Occasional ability to lift, carry and put away parcels weighing up to 50 pounds.

Other Abilities:

• Ability to handle multiple interruptions and adjustments to priorities throughout the day.
• Ability to communicate effectively with diverse individuals, and to calmly and efficiently resolve problems.
• Ability to organize effectively, set priorities, manage workload, and handle multiple responsibilities in order to meet deadlines.

Other Information:

• As an absolute condition of employment, employees are required upon hire to sign a drug-free workplace agreement.
• Employment is subject to applicant/employee criminal background check.
• Statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements.