Account Service Representative

Date Posted: November 4, 2020

Deadline: January 31, 2020

Organization: HopeSouth Credit Union

Location: Abbeville

City: Abbeville, SC

Website: View Website

Job Type: Full Time

Requirements:
  • High school diploma or equivalent.Associate’s degree in Business preferred.

  • Possess the ability to accurately handle multiple functions and priorities

  • Possess basic proficiency in one or more software programs

  • Possess well-developed communication skills using courtesy and discretion

Job Description:
  • Greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate, and efficient service on all savings products and services (CDs, IRAs, money market accounts, etc.).

  • Respond to inquiries regarding savings products received in person, by telephone, or electronically.

  • Open new membership accounts.Set up savings accounts or issue IRAs, CDs, or money market accounts.Enter all required information into the credit union’s computer system and maintain accurate, up-to-date documentation that complies with State and Federal rules and regulations.

  • Deliver a professional and exceptional member experience with all individual contacts.

  • Research and resolve any issues, discrepancies, or problems on savings products and services.

  • Be a subject-matter expert for the credit union on IRAs, CDs, and other savings products and services. Ensure that knowledge on specialty is up to date by attending education seminars and/or reading industry periodicals and/or pending changes in rules and regulations.

  • Maintain knowledge of all credit union products and services; cross-sell those that best meet the members’ needs.

Schedule:
Monday through Friday
Contact Name:
Faye Crocker
Contact Phone Number: 864-366-9622
Contact Email: admin@hopesouth.org
Application Process:
Email resume to admin@hopesouth.org
Employer Address:

807 W Greenwood St
Abbeville, SC 29620
United States

Our organization does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, or disability.