Account Service Representative
Date Posted: November 4, 2020
Deadline: January 31, 2020
Organization: HopeSouth Credit Union
City: Abbeville, SC
Website: View Website
Job Type: Full Time
High school diploma or equivalent.Associate’s degree in Business preferred.
Possess the ability to accurately handle multiple functions and priorities
Possess basic proficiency in one or more software programs
Possess well-developed communication skills using courtesy and discretion
Greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate, and efficient service on all savings products and services (CDs, IRAs, money market accounts, etc.).
Respond to inquiries regarding savings products received in person, by telephone, or electronically.
Open new membership accounts.Set up savings accounts or issue IRAs, CDs, or money market accounts.Enter all required information into the credit union’s computer system and maintain accurate, up-to-date documentation that complies with State and Federal rules and regulations.
Deliver a professional and exceptional member experience with all individual contacts.
Research and resolve any issues, discrepancies, or problems on savings products and services.
Be a subject-matter expert for the credit union on IRAs, CDs, and other savings products and services. Ensure that knowledge on specialty is up to date by attending education seminars and/or reading industry periodicals and/or pending changes in rules and regulations.
Maintain knowledge of all credit union products and services; cross-sell those that best meet the members’ needs.
807 W Greenwood St
Abbeville, SC 29620
Our organization does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, or disability.