Administrative Services Assistant

If you are a computer savvy, self-motivated, multitasker looking for a challenging and rewarding work experience, our Utilities Administration Department invites you to apply for this position. Under direct supervision, performs administrative and technical support to the City’s Utilities Department. Reports to the Utilities Director.

Job Duties:

In this position, you will be receiving and handling complaints from customers, in person and by telephone, answering questions, dispatching work, writing work orders and routing them to the correct crew to ensure issues are resolved. A major part of this position will be assisting the Meter Servicer and Sr. Administrative Assistant by monitoring the utility software and billing data sources, troubleshooting and finding discrepancies. As an Administrative Services Assistant, you will need to become proficient using the utilities software Logics, Tantalus and CityWorks, as well as, Microsoft Word and Excel.

The Administrative Services Assistant must have a thorough knowledge of the methods, policies and procedures of the Utilities Department. You must be able to use independent judgement in routine situations, communicate effectively with various groups including co-workers and the general public, display tact and courtesy, but also, maintain discretion in handling confidential information.

The City of Newberry is an Equal Opportunity Employer

This organization is diverse and inclusive and encourages anyone with the required qualifications to apply.