Date Posted: November 4, 2020

Deadline: May 26, 2015

Organization: Charter

City: Simpsonville, SC

Website: View Website

Requirements:

You need to have 1 to 2 years of related work experience in Customer Service, Call Center and/or Sales. A High school diploma or equivalent preferred. Applicants must be fluent in English and Spanish

Job Description:

Maximize sales opportunities by responding to inbound sales calls in an effort to acquire new customers, and solicit existing customers by selling them other products and services; contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork; respond to inbound sales calls promptly and proficiently; provide high-level customer service in a courteous manner; sell products and services to prospective customers and develop new revenue from existing customers by selling additional products and services through use of recommended sales techniques; understand and explain to customers all products and services; promote and communicate to customers current marketing campaigns and promotions; place new installation orders; schedule appointments accordingly; prepare associated paperwork for work orders; input orders into computer system; perform other duties as required by supervisor. You need to have the ability to speak, read and write fluent English and Spanish is required; ability to respond to customer inquiries in a timely manner; ability to communicate by telephone; ability to read, write, and speak the English language (or applicable language) to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner; ability to prioritize and organize effectively; ability to show judgment and initiative and to accomplish job duties; ability to use personal computer and appropriate software applications (i.e. word processing, spreadsheet, cable billing system); ability to apply appropriate sales techniques; ability to perform job at workstation for prolonged periods of time; knowledge of cable and telecommunications products and services.

Schedule:
Application Process:
Please apply for this job at the following link http://www.charter.com/careers.