Date Posted: November 4, 2020

Deadline: November 5, 2012

Organization: Charter

City: Greenville

Website: View Website


You are required to have a high school diploma or equivalent. The related work experience is with customer service, call center and/or sales with 1-2 years experience.

Job Description:

You will maximize sales opportunities by responding to inbound sales calls in an effort to acquire new customers, and solicit existing customers by selling them other products and services; contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork; respond to inbound sales calls promptly and proficiently; provide high-level customer service in a courteous manner; sell products and services to prospective customers and develop new revenue from existing customers by selling additional products and services through use of recommended sales techniques; understand and explain to customers all products and services; promote and communicate to customers current marketing campaigns and promotions; place new installation orders; schedule appointments accordingly; prepare associated paperwork for work orders; input orders into computer system; and perform other duties as required by supervisor
You will need to have the ability to respond to customer inquiries in a timely manner; ability to communicate by telephone; ability to read, write, and speak the English language (or applicable language) to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner; ability to prioritize and organize effectively; ability to show judgment and initiative and to accomplish job duties; ability to use personal computer and appropriate software applications (i.e. word processing, spreadsheet, cable billing system); ability to apply appropriate sales techniques; ability to perform job at workstation for prolonged periods of time; knowledge of cable and telecommunications products and services.

You will work variable hours; may include weekends and split days off.
Contact Name:
Kay Payne , HR Recruiter , Customer Operations
Application Process:
You will need to apply for this job at