Date Posted: November 4, 2020
Deadline: February 28, 2019
Organization: Northland Communications
Website: View Website
Job Type: Full Time
Northland Communications is a nationally-ranked company specializing in providing a variety of quality communications services that meet the needs of consumers and businesses. We strive to provide our customers with the highest quality service at the best possible price. Value is always the goal and the communities we serve are always our focus. We are seeking a professional individual looking for a career opportunity, to join our team in the position of:
Responsibilities include coordinating the business services installation process and providing network and headend monitoring, support troubleshooting, and planning for advanced services within the region(s). The position demonstrates a commitment to customer service by exceeding customers’ expectations through installation and assisting with problem solving and to serve as a training resource to Technical and Customer Service Representatives, technicians, and Account Executives to respond to customer needs.
A minimum of one year of related CATV experience is required, plus a degree in engineering or network systems preferred. Minimum two years’ experience in problem solving broadband IP high-speed cable modem service and VoIP telephone service or similar experience. Candidate must posses a clean driving record and a valid driver’s license.
Northland offers an exciting benefits package including subsidized employee and dependent medical, dental and vision insurance, 401(k), company paid life insurance, vacation, holiday and sick pay and educational assistance. Voluntary life insurance and disability coverage are available.
Northland’s training and certification program puts your career in your own hands. To apply for this position, visit Northland’s Career page at www.yournorthland.com/careers
Equal Opportunity Employer. Pre-employment drug test, motor vehicle record and background check required. May be required to meet Federal DOT Standards, including satisfactory completion of post-offer medical exam.