Customer Relationship Manager
Date Posted: November 4, 2020
Deadline: December 31, 2015
Organization: Optimal Digital Marketing
City: Appleton, Wisconsin
Website: View Website
Wages/Salary: Compensation and Benefits: Pay rate is DOE (depending on experience). We are willing to relocate the right hire.
Our perfect candidate meets these criteria:
Able to effectively and clearly communicate complex things in a simple way
Loves to teach
Comfortable with back-to-back meetings and numerous phone calls in a day
Organized, focused and calm while dealing with lots of communication and many clients
Local to Appleton, Wisconsin (or willing to relocate)
Do you love people and have incredible people skills? If so, we want you to apply for our brand-new position of Customer Relationship Manager.
Business is all about relationships, and this role solely focuses on that. You will be responsible for developing strong relationships with our clients based on consistent and clear communication. Your key performance indicator will be client retention rate. You will spend your time doing the following:
Communicating with clients in person and over phone calls
Teaching clients what we do and how to help us help them
Sharing scheduled deliverables with clients
Conducting scheduled 3- and 6-month reviews with clients
Being involved with all levels of communication with clients
Coordinating with our technical project manager and team
Technical experience is not required because you will be the filter through which our technical work is translated into value for our clients.