Customer Service Advisor

Date Posted: November 4, 2020

Deadline: November 26, 2019

Organization: Concentrix

Location: Greenville Area

City: Greenville

Website: View Website

Job Type: Full Time

Wages/Salary: $12.50-$13.00 per hr

Requirements:

High school diploma or GED.

18 years old or older.

Customer service experience preferred

 

 

 

 

 

Job Description:

Job Description

Essential Functions/Core Responsibilities 

• Communicate effectively with individuals/teams in the program to ensure high quality and timely resolution

 • Clarify customer requirements; probe for and confirm understanding of requirements or problem

    • Utilize standard procedures when resolving customer issues or performing research

   • Prepare complete and accurate work including appropriately notating accounts as required

   • Maintain basic knowledge of client products and/or services

   • Operate computer to key and/or verify information

   

Candidate Profile 

• Basic computer navigation skills and PC Knowledge

• Ability to effectively communicate, both written and verbally

  • Dependable with proficient attention to detail

   • Tolerance for repetitive work in a fast-paced, high production work environment

   • Ability to work as a team member, as well as independently

   • Able to rotate shifts, as needed

  

*Job requirements may vary by country and will not contravene any local laws

Schedule:
TBD
Contact Name:
Mikki Goldson
Contact Phone Number: 864-412-2256
Application Process:
Apply on line.
Employer Address:

2006 Wade Hampton Blvd
Greenville, SC 29615
United States

Our organization does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, or disability.