Desktop Support Analyst

Date Posted: July 7, 2022

Deadline: August 7, 2022

Organization: Kravet Fabrics

Location: Other

City: Anderson

Website: View Website

Job Type: Full Time

Requirements:

Qualifications

  • Associate’s degree in IT field of study or equivalent combination of education and experience
  • Excellent written and verbal communications skills
  • Hardware and Software troubleshooting experience
  • Highly organized with excellent time management skills
  • Self-motivated individual who requires minimal supervision
  • Ability to maintain a professional demeanor under stressful situations

Preferred Requirements

  • Experience with the Google suite of products
  • Experience with MDM and Apple devices
  • Experience with KACE Ticketing and Inventory Management system
  • A+ Certifications
  • Technical experience with additional operating systems including MAC OS
Job Description:

The IT team at Kravet, Inc. is looking to hire a Desktop Support Analyst for our Anderson, SC location. In this role, you will be extremely hands-on in supporting both local and remote end-users. You will be responsible for the companies’ laptop/desktop configurations, mobile devices, GSuite software products, VOIP phones, and other applications. This is an internal customer facing role and requires excellent customer service, prioritization, and responsiveness, along with excellent verbal and written communication skills.

Responsibilities and Duties

  • Respond to support tickets and resolve end-user issues in a timely manner
  • Install, upgrade, and troubleshoot Microsoft Windows and MAC workstations
  • Support all company used hardware peripherals, i.e. PCs, Printers, etc.
  • Support all company software applications including Google
  • Maintain asset inventory
  • Follow and enforce IT policies
  • Provide training to the end-user community
Schedule:
Program(s):
Application Process:
Apply on company website.
Employer Address:

1500 US-29 BUS
Anderson, SC 29626
United States

Our organization does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, or disability.