Date Posted: November 4, 2020
Deadline: December 18, 2019
Organization: Northland Communications
Website: View Website
Job Type: Full Time
Wages/Salary: Northland offers an exciting benefits package including subsidized employee and dependent medical, dental and vision insurance, 401(k), company paid life insurance, vacation, holiday and sick pay and educational assistance. Voluntary life insurance and disability coverage are available.
The ideal candidate possesses excellent communication to interact directly with customers, co-workers, vendors and management. The candidate will have the ability to use good customer service skills and handle customers tactfully, courteously and professionally exercising a great deal of patience and understanding. Minimum one year experience in cable television or customer service and high school diploma or equivalent, college education preferred. Must possess and maintain valid driver’s license and ability to maintain good driving record.
The Dispatcher position is responsible for coordinating and managing the field staff work load to provide an efficient installation, disconnect, trouble call, and maintenance process ensuring timely, quality service. The position demonstrates a commitment to customer service by exceeding customers’ expectations through assisting with scheduling and problem solving and to serve as a resource to the Customer Service and Technical team to respond to customer and maintenance needs.
Equal Opportunity Employer. Pre-employment drug test, motor vehicle record and background check required.
101 Stewart Street, Suite 700
Seattle, WA 98109
Our organization does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, or disability.