Date Posted: November 4, 2020
Deadline: September 30, 2015
Organization: Northland Communications
City: Greenwood, SC
The ideal candidate possesses excellent communication to interact directly with customers, co-workers, vendors and management. The candidate will have the ability to use good customer service skills and handle customers tactfully, courteously and professionally exercising a great deal of patience and understanding. Minimum one year experience in cable television or customer service and high school diploma or equivalent, college education preferred. Must possess and maintain valid driver's license and ability to maintain good driving record.
The Dispatcher position is responsible for coordinating and managing the field staff work load to provide an efficient installation, disconnect, trouble call, and maintenance process ensuring timely, quality service. The position demonstrates a commitment to customer service by exceeding customers' expectations through assisting with scheduling and problem solving and to serve as a resource to Sales Associates and the Plant Operations Manager to respond to customer and maintenance needs.
ATTN: Dispatcher-Greenwood,SC
Northland Communications
101 Stewart St, Suite 700
Seattle WA 98101