Date Posted: November 4, 2020

Deadline: February 2, 2011

Organization: Charter Communications

City: Greenville, Spartanburg and Anderson SC region

Website: View Website


Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment.
Knowledge and ability to use the following office equipment: computer telephone, copier, fax, calculator, stapler, and e-mail.
Knoweldge and ability to use computer software products such as Microsoft Excel, Microsoft Word, convertering digital photos.
Knowledge of headend, fiber, FCC log, and warehouse compliance.
Ability to accurately measure distances using tapes or other measuring devices.
Ability to adhere to Local, Federal regulations and Company policies.
Ability to carry, climb and operate extension ladder (approx. 28 ft high and 90 pounds).
Ability to climb poles using gaffs, hooks and climbing belt as needed.
Ability to differentiate between different sizes and colors of wires.
Ability to drive Company vehicle in a safe and responsible manner.
Ability to operate appropriate computer or test equipment associated with position.
Ability to perform job from high places (i.e. poles and roofs).
Ability to prioritize and organize effectively.
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.
Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers in the installation of cable to the residence and TV set converters.
Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts.
Ability to work at height exceeding 20 feet.
Ability to work independently.
Ability to work while standing 50 - 70% of the time.
Ability to work with small components and wires to make cable connections.
Knowledge of basic mathematics and electronics.
Vision ability: close vision, peripheral vision, and ability to adjust focus.
Ability to understand locations of street names today and the street names prior to recent 911 address changes helpful.
High School Diploma or equivalent.
CATV technical work experience 1yr.
Valid drivers license with satisfactory driving record within Company required standards.
BBT II Certification required.

Job Description:

Under general supervision, assist with quality control research, perform audits for unauthorized connections by non-customers, basic only customers, HSD only customers, telephony only customers and complete safety field observation forms.
Conduct field audits of taps; identify and disconnect any unauthorized connections.
Identify opportunities to sell and convert disconnected unauthorized connections to paying customers.
Work with the Door to Door sales team to transfer over the disconnected unauthorized accounts for further work.
Maintain system security by auditing pedestal locks; reshape and starlock pedestals.
Audit drops; provide all drop locations with permanent tags, service tags, grease threads, rubber grommets, and terminate all unused ports. Maintain accurate records and reporting requirements.
Assist with quality control checks on technicians work as needed and requested by supervisor.
Perform repairs to pedestals and lock boxes or other equipment damage from illegal connects.
Complete safety field observation forms when encountering associates and contractors in the field.
Perform other duties as requested by supervisor.

Contact Name:
Felicia White, PHR
Application Process:
The job description is attached. Please direct those interested to the following link to apply: