Insurance Sales & Service Representative
Date Posted: November 4, 2020
Deadline: November 7, 2017
City: Newberry SC
Website: View Website
Job Type: Full Time
Wages/Salary: Starting base wage up to $11.00/hour // Shift differential wage available for evenings and weekends.
Ideal candidates will provide exemplary customer service and guidance ? meeting and exceeding the expectations of our clients day and night. Unlicensed applicants must be able to successfully complete any applicable licensing requirements and training programs and progress to a licensed (P&C) sales agent within a designated time frame. Becoming a licensed producer for the State of South Carolina entails a criminal background check which applicant would need to submit to; in addition, must be at least 18 years of age in order to become licensed. Applicant MUST have 12 hours of Saturday or Sunday work availability, as well as evening work availability. P&C insurance experience is highly valued, but not required. Bilingual skills are highly valued as well.
Under general supervision, in a 24/7 in-bound call center environment Insure Response Service Representatives will interact with customers to provide prompt, courteous customer service, which meets or exceeds service standards. Representatives will utilize applicable software programs, websites, and internal procedures to respond to customer inquiries, file first notice of loss information for insurance companies, process rate quote requests from customers and provide professional and administrative services for our Clients. All calls and actions taken on the call will be thoroughly documented. Services will be provided by clearly communicating in a user-friendly, professional manner. Representatives will perform related work as required.