Pharmacy Technician - Triage
Date Posted: November 4, 2020
Deadline: October 31, 2017
Organization: Omnicare of Spartanburg
Location: Greenville Area
City: Spartanburg, SC
Website: View Website
Job Type: Full Time
Wages/Salary: 14.25 an hour
Certified Pharmacy Technician nationally and /or state certified in South Carolina
Job Summary:
- Provide customer service by triaging requests according to priority.
- Research medication order issues and facilitate their resolution by providing exceptional customer service support.
Key Responsibilities:
- Triage customer service requests by department, urgency, and information/response required
- Resolve customer complaints, issues and concerns
- Research questions, issues, and concerns as directed by management
- Prioritize and respond appropriately
- Obtain information, explain products or services
- Other duties as assigned