Date Posted: November 4, 2020
Deadline: September 23, 2018
Organization: MRO Corporataion
Location: Greenwood
City: Greenwood
Website: View Website
Job Type: Full Time
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High School Diploma/GED.
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Previous Release of Information in the Medical Record field preferred
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Demonstrated proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
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Strong verbal communication skills; demonstrated success responding to customer inquiries.
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Demonstrated success working in an environment that requires attention to detail.
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Proven track record of dependability.
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Prior work experience in Release of Information is a plus.
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Knowledge of medical terminology is a plus.
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Knowledge of HIPAA regulations is preferred.
MRO Corporation, a market leader of disclosure management solutions for healthcare organizations, has an opening for a person to work in the healthcare sector supporting disclosure management services.
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical records.
Responsibilities and Duties
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Respond to phone calls from medical and support personnel requesting medical records or patient identification to be read from the record.
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Log medical record requests into MRO database.
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Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Scan medical records into MRO database.
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When required, respond to walk-in customers requesting ROI information and log information provided by customer into MRO database.
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If necessary, respond and process requests from physician offices on a priority basis and fax information to the physician office.
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Comply with site facility policies and regulations.
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At specified sites, responsible for handling and recording cash payments for requests.
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Escalate issues to manager that delay timely release of records.