Date Posted: November 4, 2020
Deadline: April 27, 2018
Organization: First Citizens Bank
Location: Saluda
City: Saluda
Website: View Website
Job Type: Full Time
High school diploma or GED with 3 months experience in a cash handling, sales or customer service capacity.
Additional Requirements:
Must possess a valid driver's license. Position might require frequent driving to other offices, bank customers, etc. Bank car not provided.
Perform teller transactions; basic service and maintenance; deliver access products and services; identify referrals for branch and specialty partner sales. Often used during summers and holidays when float positions are unable to meet coverage requirements. This position may float between multiple locations.
Principal Accountabilities:
Operational Scorecard:
Achieve operational scorecard expectations.
Service & Sales Referrals:
Regularly create value added conversations with customers to uncover opportunities to make quality referrals to branch or other business partners.
Use problem-solving, listening, understanding and responding techniques to address a customer's immediate needs and when appropriate, link need to a solution where there is an opportunity to expand or retain a relationship.
Risk Mitigation:
Adhere to all regulations and Bank policies, procedures and delegated authorities.
Manage credit, operational, reputational, regulatory and legal risks related to personal interactions, customer transactions and financial exposures.
Act as a first line of defense in the identification of risk.
Complete required training and any Continuing Education by established deadlines.
*This position is a Float position and will provide coverage to multiple branch locations.*
**This position is a Temporary position and will work only during the summer months of May - August.**
Equal Opportunity/Affirmative Action Employer/Minority/Female/Disability/Veteran
Job ID # 30090