Senior Dispatcher and Trainer
Date Posted: November 4, 2020
Deadline: November 30, 2017
Organization: Lander University
Website: View Website
Job Type: Full Time
Wages/Salary: Hire Range: $28,000 – $32,000 annually
A high school diploma and relevant leadership or supervisory experience. Must be certified through the South Carolina Criminal Justice Basic Telecommunications class. Must have a minimum typing speed of 30 WPM. National Crime Information Center (NCIC) instructor training is preferred or must be able to be completed in first available class. Must have strong skills in providing excellent customer service and demonstrate strong ethics. Must live in close proximity and able to work flexible hours. A valid driver's license and safe driving history. Knowledge, Skills and Abilities: Must have great communication and computer skills. Ability to correctly evaluate situations and make good decisions. Ability to deal firmly, yet tactfully, and relate well with the general public. Possess a high degree of independence in completing the work with accountability for their own actions and decisions in the absence of a supervisor. Ability to remain calm and make quick decisions during stressful and emergency situations. Work involves operating a multichannel radio console and multiline telephone system. Ability to solicit accurate information in an emergency situation.
Supervises and schedules dispatchers and serves as Trainer for the National Crime Information Center (NCIC). Receives all incoming calls to Lander University Police Department, obtaining essential data, evaluating the situation, and initiating an appropriate response. Operates communications equipment to include radios, teletype, and computers. Provides information and/or assistance to officers, law enforcement agencies, maintenance personnel and the general public.
needed to cover shifts including nights, weekends, holidays, and irregular hours on short notice.)