Support Technician II

Required Skills & Abilities:

·         Broad knowledge of PPPG production equipment and workflow

·         Strong technical documentation skills

·         IT Administration experience with any/all of the following:

·         GFI LanGaurd vulnerability scanning and remediation

·         PDQ Inventory and Deployment application to target specific hardware and software

·         Symantec Endpoint Manager and client deployment and monitoring

·         Knowledge of server and client protocol which includes TLS, SSL and Ciphers

·         Manage Domain Controllers with experience in authentication, Group Policy,  System Cryptography creating and deploying GPO's

·         Remotely install, use, and manage remote access systems such as Remote Desktop, Solarwind’s Dameware, and Logmein123.

Working Conditions & Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to:

·         Experience prolonged sitting, standing, bending, stooping and stretching.

·         Use hand-eye coordination and manual dexterity sufficient to operate a keyboard, telephone, and other office equipment is required.

·         Regularly lift up to 20 pounds and lift up to 50 pounds on occasion.

·         Attendance is required.

Minimum Qualifications:

·         Associate Degree in Information Technology or technical system administrator.

·         10+ years of work experience in Lab Systems environment.