Teller

Job purpose: Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on the bank's products and services.

Main Job Tasks and Responsibilities

Receive and count working cash at the beginning of the shift

Identify customers, validate, and cash checks

Accept cash and checks for deposit, and check the accuracy of the deposit slip

Process cash withdrawals

Perform specialized tasks such as preparing cashier's checks

Receive and verify loan payments, mortgage payments, and utility bill payments

Record all transactions promptly, accurately, and in compliance with bank procedures

Balance currency, cash, and checks in the cash drawer at the end of each shift

Answer inquiries regarding checking and savings accounts and other bank-related products

Attempt to resolve issues and problems with customers' accounts

Explain, advise on, and promote bank products and services to customers

Identify referral opportunities and make relevant referrals

Ensure compliance with all internal controls and established policies and procedures

Responsible for reporting suspicious activity to BSA/AML Officer

Perform additional duties as assigned