Date Posted: November 4, 2020

Deadline: December 1, 2017

Organization: Aaron's

Location: Columbia Area

City: Columbia, SC

Website: View Website

Job Type: Full Time

Wages/Salary: As a Customer Service Representative at Aaron's, you will have access to a comprehensive benefits package that includes: Paid time off including vacation days, sick days and holidays, Unlimited bonus & commission opportunities, Five day work week, Sundays always off! Medical, dental & vision insurance; 401(K) with company match; Life insurance and Disability benefits

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Requirements:

High school diploma or equivalent; Excellent interpersonal skills are required for daily customer contact; Working knowledge of electronic products (appliances, computers, etc.); Strong sales skills- showroom and telephone
Position may require lifting up to 50 lbs. without help; Excellent telephone manners; Strong communication skills; Strong computer skills; Maintain professional appearance; A drug screen and criminal background investigation is required.

Job Description:

Aaron's provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally! As a Customer Service Representative, you will play a key role in the success of the store through: in-store sales, telephone sales, direct marketing, new customer growth & renewal payment processing. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers. Personally support every customer to Own it.

Customer Care & Service:

  • Drive Sales through building authentic relationships with customers;
  • Assist customers on the showroom floor;
  • Accept & process current customer payments;
  • Assist with store sales by in store marketing;
  • Input customer information into the store computer for new lease agreements;
  • Update customer information & account status in the store's computer system;
  • Manage cash transactions with customers

Administrative Assistance:

  • File & maintain customer folders and records;
  • Answer incoming telephone calls;
  • Maintain regularly mailing campaign;
  • Process order forms and references

Additional duties:

  • Maintain the appearance & organization of the customer transaction counter;
  • Assist in the maintenance of the showroom through cleaning, organizing & merchandising;
  • Additional duties as assigned by management.

As a potential Aaron's Associate, you'll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You'll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You'll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.

About Aaron's: Aaron's has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, & quality products and services. Personally and professionally, we hold ourselves to high standards and unwavering commitment to do what's right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs; donating time, products and services locally and nationally. Aaron's is an Equal Opportunity Employer

Schedule:
Contact Name:
Tracy Brown
Application Process:
Call or email if interested.