Date Posted: November 4, 2020
Deadline: February 11, 2015
Organization: Charter Communications
City: Simpsonville, SC
Website: View Website
High school diploma or equivalent preferred. Related Work Experience needed: Customer Service, Call Center and/or Sales for 1-2 years
Office environment.Summary:Maximize sales opportunities by responding to inbound sales calls in an effort to acquire new customers, and solicit existing customers by selling them other products and services.ESSENTIAL FUNCTIONS OF THE POSITION: Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork,Respond to inbound sales calls promptly and proficiently;Provide high-level customer service in a courteous manner;Sell products and services to prospective customers and develop new revenue from existing customers by selling additional products and services through use of recommended sales techniques,Understand and explain to customers all products and services,Promote and communicate to customers current marketing campaigns and promotions,Place new installation orders; schedule appointments accordingly; prepare associated paperwork for work orders; input orders into computer system,Perform other duties as required by supervisor. Skills/Abilities and Knowledge: Ability to speak, read and write fluent English and Spanish is required; Ability to respond to customer inquiries in a timely manner; Ability to communicate by telephone;Ability to read, write, and speak the English language (or applicable language) to communicate with employees, customers,suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner; Ability to prioritize and organize effectively; Ability to show judgment and initiative and to accomplish job duties; Ability to use personal computer and appropriate software applications (i.e. word processing, spreadsheet, cable billing system);Ability to apply appropriate sales techniques; Ability to perform job at workstation for prolonged periods of time; Knowledge of cable and telecommunications products and services.