Care and Scheduling Coordinator Position

Date Posted: March 25, 2021

Deadline: January 8, 2021

Organization: Comfort Keepers West

Location: Columbia Area

City: West Columbia

Website: View Website

Job Type: Full Time

Requirements:

Qualifications and skills:

  • A minimum of 2 years customer service related experience required
  • Detailed oriented and proficient in managing multiple tasks
  • Must be pro-active with the ability for flexibility and creativity in finding and solving problems
  • Healthcare experience is not required but preferred
Job Description:

Comfort Keepers, a leading provider of home care services, is looking for a passionate, driven and motivated individual to join our team! As the Care Coordinator/Scheduling Coordinator, you are responsible for accurately planning and coordinating the schedule for our professional caregivers based on all current and new client service needs.

  • Ability to facilitate continuity of care for clients by accurately scheduling qualified caregivers
  • Works well under pressure
  • Minimum of 2 years of related experience
  • Proficient in Microsoft Office, Word, Excel and Home Care Scheduling software
  • Attention to detail, data entry, scheduling and proper filing
  • Flexible and willing to work in a busy environment
  • Ensures entire care team is up to date on any changes in your client's care plan, tasks, etc.
  • Monitors clients for changes in condition

Responsibilities and Duties:

  • Schedule shifts by matching caregiver qualifications and availability to client needs
  • Communicate new assignments and/or the schedule change to caregivers and clients
  • Conduct client assessments as needed
  • Identify and address scheduling issues, e.r. call outs, no shows, etc.
  • Must be able to manage multiple demands simultaneously
  • Excellent telephone etiquette and communication skills are necessary
  • Participates in on-call rotation
  • Maintain Office Records as assigned
Schedule:
Application Process:
Apply on company website.
Employer Address:

3214 Leaphart Rd, Ste C
West Columbia, SC 29169
United States

Our organization does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, or disability.