Customer Service Representative
Date Posted: November 4, 2020
Deadline: October 31, 2019
Organization: Verizon Wireless
Location: Greenville Area
Website: View Website
Wages/Salary: (Competitive salary)
- High school diploma or GED.
- One or more years of customer service and/or sales experience.
- Willingness to work evenings, weekends, and holidays.
- Associate’s degree.
- Experience handling customer escalations, billing and/or product use questions.
- Experience promoting and/or selling products and services.
- Comfort with technology and how to apply it to solving problems and finding solutions.
Our innovative solutions are constantly pushing the boundaries to impact the way people live, work, and play. Now it’s even more important to make it easy for our customers to do business with us and ensure every interaction is a positive one. You’ll be at the heart of our customer service operations in our fast-paced call center---helping to solve our customers’ challenges and delivering on our promise of superior customer service.
- Answering customer calls and actively listening to identify their issues.
- Building customer relationships, earning their loyalty and trust.
- Troubleshooting problems and resolving a range of customer issues from device, to billing, to service concerns.
- Generating excitement for new solutions and products that can enhance their experience.
701 Brookfield Parkway
Greenville, SC 29607