Member Connections Representative I

Date Posted: November 4, 2020

Deadline: December 1, 2014

Organization: Absolute Total Care

City: McCormick, SC

Website: View Website

Wages/Salary: Based on Experience

Requirements:

Education/Experience: High school diploma or equivalent experience. Bilingual ability preferred. 2+ years of social services, community outreach, or education experience.

License/Certification: Valid driver's license and automobile insurance. Some locations may require Community Health Worker certification, CPR certification, and/or bi-lingual.

Job Description:

Position Purpose: Assist the health plan in establishing a presence in the community through home visits and community outreach.

? Educate members on health care benefits through home visits and outreach

? Assist members with activities related to accessing care

? Document information and activities in applicable systems

? Deliver Connections Plus? cell phones, teach and answer questions related to cell phone use and navigation

? Coordinate and implement community events, including Start Smart Baby showers and Birthday Parties, school events, healthy life style events and various community initiatives

? Schedule and complete home visits for noncompliance, benefits information, ED and readmission diversion and other high risk issues

? Conduct targeted phone calls for compliance, HEDIS initiatives and health risk assessments

? Follow-up with appropriate parties on status of high risk member referrals

? Assist in finding and connecting members to community social services and agencies

? Ability to travel throughout designated region

Schedule:
Full Time 40+ hours per week
Contact Name:
Nikki Woodberry
Application Process:
Contact by Email