Temporary CUSTOMER SERVICE REPRESENTATIVE

? Minimum of two years prior customer service experience in a manufacturing environment a plus
? Excellent telephone, organizational, written and verbal communication skills.
? Exporting experience.
? Ability to provide customer service in a professional manner at all times.
? Possess sense of urgency, ability to work on multiple projects and meet deadlines in a fast-paced environment
? Exhibit excellent problem solving skills.
? Must be detailed oriented with attention to accuracy.
? Demonstrated ability to work effectively in a team environment.
? Strong computer skills and proficiency in MS Excel, Word, Outlook, Powerpoint.
? Responsible for managing the customer?s orders on specific accounts
? Responsible for resolving customer service issues to ensure customer retention and satisfaction.
? Responsible for Sampling operation.
? Responsible for updating sales department forecast in database accurate data and anticipate future orders.
? Provide back-up for customer service representatives and their assigned accounts.
? Develop effective relationship with other departments to resolve customer concerns and provide support.