Customer Care Representative

Date Posted: November 4, 2020

Deadline: September 25, 2020

Organization: Richloom Fabrics

Location: Laurens

City: Clinton

Website: View Website

Job Type: Full Time

Wages/Salary: Competitive salary. Benefits available include 401K, health insurance, vision insurance, dental insurance, profit sharing, paid time off, paid holidays.

Requirements:

Customer care experience in manufacturing, importing or warehouse distribution preferred. College education preferred. Ability to handle fast-paced email communication is crucial for the successful candidate. Must have excellent oral and written communication skills and a keen sense of urgency. AS400 or other mainframe experience is a plus. Must be competent in Excel, Outlook and web navigation.

 

Experience:

  • customer service: 1 year (Preferred)

Education:

  • Associate (Preferred)

Communication method(s) used:

  • Email
  • Phone
Job Description:

Our textile distribution center seeks a team-work minded CUSTOMER CARE TEAM REPRESENTATIVE to join our busy team.

Responsibilities include but are not limited to:

1. Manual order entry and allocation of customer orders

2. Facilitating order intake via EDI

3. Communication via phone and email with our diverse customer base

4. Detailed daily follow through with our shipping department

5. Inter-department communication and cooperation with sales, purchasing, management, shipping and receiving.

Schedule:
Monday - Friday
Application Process:
Apply online
Employer Address:

100 Bailey Plant Rd
Clinton, SC 29325
United States

Our organization does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, or disability.