Date Posted: November 4, 2020

Deadline: July 17, 2020

Organization: MRO Corporation

Location: Greenwood

City: Greenwood

Website: View Website

Job Type: Full Time

Wages/Salary: Benefits: 401(k) Dental Insurance Health Insurance Paid Time Off Vision Insurance


Qualifications and Skills

  • High School Diploma/GED.  Higher education preferred.
  • Previous Release of Information in the Medical Record field required.
  • Demonstrated proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
  • Strong verbal communication skills; demonstrated success responding to customer inquiries.
  • Demonstrated success working in an environment that requires attention to detail.
  • Proven track record of dependability.
  • Prior work experience in Release of Information is a plus.
  • Knowledge of medical terminology is a plus.
  • Knowledge of HIPAA regulations is preferred.
Job Description:

The ROI Medical Records Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical records.

Responsibilities and Duties

  • Respond to phone calls from medical and support personnel requesting medical records or patient identification to be read from the record.
  • Log medical record requests into MRO database.
  • Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Scan medical records into MRO database.
  • When required, respond to walk-in customers requesting ROI information and log information provided by customer into MRO database.
  • If necessary, respond and process requests from physician offices on a priority basis and fax information to the physician office.
  • Comply with site facility policies and regulations.
  • At specified sites, responsible for handling and recording cash payments for requests.
  • Escalate issues to manager that delay timely release of records.
8 Hour Shift
Day Shift
Monday to Friday
Application Process:
Apply on company website.
Employer Address:

1000 Madison Avenue
Suite 100
Norristown, PA 19403
United States

Our organization does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, or disability.