Date Posted: November 4, 2020

Deadline: July 8, 2013

Organization: InSite Support Services

City: Newberry

Website: View Website

Wages/Salary: Starting wage of $8.25-$9.00/hr


Technical Support and/or Customer Service Experience preferred; Must be able to type at least 30 WPM (words per minute; Must be familiar with computer and Internet terminology; Must be available to attend orientation and two weeks of training, and work flexible schedules in a 24/7 call center

Job Description:

Under general supervision, in a 24/7 in-bound call center environment, Call Center/Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.

While we are open 24 hours/7 days a week, we are currently recruiting for our 1st and 2nd shifts which are between 7 AM to 11 PM.
Contact Name:
Justin Butcher
Application Process:
Apply online @