CDS Employment Specialist (Full-time)

GENERAL RESPONSIBILITIES:

To effectively extend customer service from the Job Connection to the public through training and job placement assistance.

To encourage and promote a mutual associate/customer relationship which enhances the profitability of Goodwill Industries.

To establish positive relationships with organizations, businesses, and individuals to successfully implement Goodwill?s mission services.

To coordinate with the Career Development Services Staff to establish and implement appropriate services for the clientele of Goodwill Industries.

SPECIFIC RESPONSIBILITIES:

1.To be responsible for all day-to-day operations of Job Connection to include: assisting a diverse population of job seekers with all employment preparation and job searching tasks as needed; interviewing to determine eligibility, barriers to employment, skills, career interests and employability; reviewing job leads; technology assistance; resume development and application completion; direct job referrals; work readiness counseling; and community resource referrals.
2.To identify barriers to employment, and to assist participants in resolving and/or mitigating barriers through various resources including agency referrals, workshops, and other training.
3.To interpret and explain regulations, rules, policies and procedures to participants.
4.To enter all necessary data into database regarding people served, services provided, and job placements in timely fashion.
5.To provide follow up services to job seekers to determine job placement information.
6.To offer monthly workshops and trainings based on job seekers needs.
7.To maintain daily, weekly and monthly reports and to transmit to supervisor in a timely fashion.
8.To maintain awareness of local job market, and employment trends, and opportunities.
9.To maintain knowledge of local resources and offerings in order to effectively assist participants with potential supportive services outside of Goodwill.
10.To act as a liaison between Goodwill Industries, community partners, and referral sources, including local and state government agencies, human service organizations, churches, non-profits, etc.
11.To cultivate relationships with employers in order to find viable job opportunities for people with barriers to employment; and, to educate employers and partners about disabilities and other barriers.
12.To maintain confidentiality of all records and files concerning the position.
13.To assist in following through with program evaluation, reporting, accountability, and communicating Career Development Services activities.
14.To achieve organizational and departmental goals in regards to people served, placed, and trained, in addition to any other objectives set forth as necessary.
15.Where applicable, to provide case management services including orientation, work readiness training, productivity monitoring/coaching, case record documentation, and job placement services to the assigned clientele.
16.To perform all other duties as may be assigned.