Client Care Representative

Date Posted: November 4, 2020

Deadline: October 18, 2020

Organization: Terminix Service, Inc.

Location: Greenville Area

City: Greenville

Job Type: Full Time

Requirements:

QUALIFICATIONS FOR A CLIENT CARE REPRESENTATIVE

* Required:  3- 5 years Office experience with solid work history, including billing, collections / sales, call center experience and Accounts Receivables / Accounts Payable experience

* Sales ability + customer service experience.

*Valid driver's license and clean driving record

* Ability to pass a background check and drug screening.

Preferred skill set: Prior strong administrative support experience with a solid work history mandatory. Prior call center experience.  Pay is based on education and /or work experience. 

Prior call center and office experience a must. Any experience in the pest control industry would be a plus but is not required. Do you have prior office and exceptional customer service skills and understand good phone etiquette? Are you able to multi-task? Are you able to handle high volume incoming customer calls? Are you service-oriented, patient, and able to empathize with others? Are you able to prioritize tasks effectively? Can you present yourself in a professional manner? If so, then you might just be perfect for this Administrative Asst (Client Care Representative) position!

ARE YOU READY TO JOIN OUR OFFICE TEAM?

If you feel that you would be right for this Administrative Assistant (Client Care Representative) position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

 




 

Job Description:

Terminix Service, Inc. is looking to hire a full-time Administrative Assistant -Customer Care Specialist. Are you an administrative professional with solid office and customer service experience who is looking for better hours and pay? Are you interesting in starting a career with a stable, respected, and growing pest control company? If so, then please read on!

This full-time office position minimum pay $13.50 +/hr plus commissions on sales. We also offer health insurance, dental insurance, a flexible spending account, life insurance, paid holidays, paid vacation days, a 401k plan, a profit-sharing plan, short-term disability, long-term disability, dependent care deductions, college scholarships for dependents, and real opportunities for advancement. If this sounds like the opportunity that you've been looking for, apply today!

ABOUT TERMINIX SERVICE, INC.

Under the ownership of the Knox family since 1947, Terminix Service, Inc. is a locally-owned franchise of Terminix International. Headquartered in Columbia, SC., we provide exceptional pest control services from 56 branches across South Carolina, western North Carolina, and the CSRA region of Georgia. We are a unique blend of a family business and major corporation. We are the largest Terminix franchise and are continually recognized for being among the top 10 pest control companies in the country. But don't let size overwhelm you. Our senior leadership is from the second and third generations of the Knox family. When you join the Terminix Service team, you're among family. We invest in the people and communities where our employees live and work. We are not just in the BUG business, we're in the PEOPLE business.

We believe in hiring extraordinary people and providing them with the opportunities and benefits that they need to reach both professional and personal success. As a family business, we know that our success comes from our people. Nearly half of our employees have worked with us for more than five years. We offer competitive pay and benefits as well as generous profit-sharing model results in annual bonus opportunities. Our employees enjoy flexibility, family-friendly schedules, and the opportunity for advancement. 100% of our managers were promoted from within the company!

A DAY IN THE LIFE AS A CUSTOMER CARE SPECIALIST (ADMINISTRATIVE ASSISTANT) As a Customer Care Specialist - Administrative Assistant, you arrive at the office each day determined to provide administrative support in the office, as well as, superb customer service to our clients and help keep our office running smoothly. Your primary responsibilities are to provide administrative/ customer service support, greet clients, answer phones/ high volume incoming calls, schedule and confirm appointments, manage accounts, handle accounts payables and receivables, process payments and invoices, and update spreadsheets and logs. You love keeping everything organized and accurate. And, as the front line for our clients and a liaison to the pest control technicians, your excellent interpersonal and communication skills are an essential part of your success.

Your can-do customer service is often the first glimmer of hope for clients under siege and puts them at ease as you help them troubleshoot their issues and connect them with the services that they need. Your friendly, helpful demeanor comes through in all your interactions, whether in person or on the phone, and your attention to detail ensures that needs are met and accounts handled competently. You are never bored as there are always a variety of office tasks, including running errands,that you can help with.

Schedule:
Contact Name:
Joyce Branch
Application Process:
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Employer Address:

Greenville
Greenville, SC 29605
United States

Our organization does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, or disability.