Date Posted: November 4, 2020

Deadline: March 4, 2016

Organization: Charter

City: Simpsonville, SC

Website: View Website


Bachelor?s degree or equivalent industry experience required.

Job Description:

Responsible for overseeing the process flow, the quality, and reporting of the escalated customer calls taken by the Corporate Escalations team. Manages the oversight of customer complaint investigation, resolution and root cause analysis. Responsible for managing Supervisory staff to provide direction to the department representatives. Position reports to the Director of Corporate Escalations.

Application Process:
Apply online