Date Posted: November 4, 2020
Deadline: March 4, 2016
Organization: Charter
City: Simpsonville, SC
Website: View Website
Requirements:
Bachelor?s degree or equivalent industry experience required.
Job Description:
Responsible for overseeing the process flow, the quality, and reporting of the escalated customer calls taken by the Corporate Escalations team. Manages the oversight of customer complaint investigation, resolution and root cause analysis. Responsible for managing Supervisory staff to provide direction to the department representatives. Position reports to the Director of Corporate Escalations.
Schedule:
Program(s):
Application Process:
Apply online