Technical Operations Manager

Date Posted: November 4, 2020

Deadline: September 30, 2015

Organization: Northland Communcations

City: Greenwood, SC

Requirements:

10 years operations management experience with at least 5 years' experience in cable/ Internet operations. Previous experience managing technical teams is required; History of progressive advancement within an organization; Proven track record of successful team building, collaboration, negotiation and motivation; Well documented history of progressive and effective and management success with an inclusive, team oriented management style; Ability to develop positive, long term relationships with individuals and groups at all levels; College degree preferred

Job Description:

Manage local technical managers and teams assuring the highest level of customer service. Monitor and manage key technical metrics. Coordinate the management of service initiatives between local offices and relevant call centers. Oversee the progress and quality of capital investments projects led by local technical teams. Coordinate relations and customer service efforts between local plant management and local business managers to promote smooth working relationships and superior customer service. Lead technical efforts in emergency or extraordinary events and promote smooth coordination between business offices and call centers. Manage, direct and assure a positive work environment for technical teams including human resource management, establishing career paths, training, hiring, organizational management, and related legal and government regulation. Drives activities of commercial business projects and sales by synchronizing technical and business teams.

Schedule:
Application Process:
Interested applicants please send resume to
ATTN: Technical Operations Manager-Southeast
Northland Communications
101 Stewart St., Suite 700
Seattle, WA 98101
Fax: (206) 623-8034