Date Posted: January 23, 2024
Deadline: March 30, 2024
Organization: Lander University
Location: Greenwood
City: Greenwood
Website: View Website
Job Type: Full Time
Wages/Salary: $45,530- $ 50,000 annually
Minimum Requirements: Associate degree in a related area; or a high school diploma and experience with current information technology in a managed environment. Familiarity with current Windows, Apple Macintosh, and mobile operating systems. Demonstrated experience with hardware and software troubleshooting and event mitigation. Understanding of standards-based support environment. Must be able to lift and move 50 pounds, climb ladders, and use power tools. A valid driver's license and safe driving history required. Must have strong skills in providing excellent customer service and demonstrate strong ethics.
Preferred Requirements: Bachelor's degree in Computer Science or a related field.
Knowledge, Skills and Abilities: Excellent communication and people skills. Ability to perform tasks in a detailed manner. Ability to troubleshoot computer hardware, software, and smart classroom technology equipment. Basic to moderate knowledge of and demonstrated skills in a wide variety of applications, operating systems, protocols and equipment used in customer-facing organizations. Basic to moderately complex problem-solving skills. Ability to utilize basic to moderately complex analytical methods. Ability to provide advice and assistance to individual customers and smaller groups within organizational guidelines. Ability to communicate effectively, both written and verbally with customers, peers, and management. Clear understanding of information security and data protection standards. Basic Banner knowledge and/or experience in a higher education setting is a plus.
Delivers technology support to faculty, staff and other members of the campus community. This includes providing hands-on hardware support for computers, printers and related technology with the assistance of student technicians. Effectively collaborates with supervisor and ITS team members to securely manage, maintain, deploy, and update computing resources while providing excellent customer service. Ensures rigorous application of information security/information assurance policies, principles, and practices throughout service delivery. Effectively documents and provides instructions for technology-related processes, procedures, troubleshooting, and problem resolution. Assists with asset management.
Position Work Hours: 37.5 hours per week.
To include some nights and weekends
Receipt of individual applications not acknowledged.
See position status at www.lander.edu/hr.
320 Stanley Ave.
Greenwood, SC 29646
United States
Our organization does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, or disability.