Service Center Support PT

High school diploma or GED
? Two years general office experience preferred
? One year customer service experience, preferred
? Previous transportation experience preferred
? Strong phone and interpersonal skills
? Ability to count and perform basic math, with or without a calculator
? Strong written and verbal communication skills
? Ability to comprehend the various FedEx service products to assist in determining customers? needs
? Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc
? Typing/data entry skills
? Ten-key skills preferred
? PC experience with the ability to learn required computer systems/programs
? Demonstrated time management, organizational and multi-tasking skills
? Ability to handle confidential information
? Ability to follow instructions and complete required training
? Ability to work independently and/or as a team member
? Ability to work in a fast-paced team environment